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Currently we are shipping to Hong Kong only using S.F. Express delivery service.

Order Tracking

Tracking numbers are provided for all local orders.

Once your order is dispatched, you will receive an email from us including the tracking number. You are able to check your delivery status via the S.F. Express website.

Delivery Time and Cost

Delivery Option Standard Delivery Time*
(Mon – Fri)
Cost
Standard Delivery 2-3 Working Days Free standard delivery over HK$500.
(HK$30 under HK$500)

*Delivery Time is determined by number of business days (Monday to Friday) from the day after we ship your order.

*Courier might charge customers around HKD 20-30 surcharge for parcels delivering to remote areas (Please see the list).

If you do not receive a confirmation email within 3-4 business days from the day you completed your payment, please kindly Contact Us for more information.

Failure Delivery

We can only change your shipping address before your order shipped. If you need to change your shipping address when your order is already shipped, an additional fee will be charged for the request. Please take this into consideration when filling in your shipping address.

Island Wake

(+852) 2623 6340 (Available from 11am to 6pm, Monday to Friday)

online@islandwake.com

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